Experiences and Know-How
DIGITECH AFRICA LTD offers a highly intelligent, powerful, MULTIVERSE® digital insurance platform that allows any insurance company to reach all mobile phone subscribers in Africa, both those who have access to the internet and those who have access to the internet. which are private, through any type of device.

Our customers, life and non-life insurance companies can, through the MULTIVERSE® platform which is multi-channel and mobile-oriented, sell their insurance products directly to subscribers’ mobile phones.
Digital Strategy Consulting
The management team of DIGITECH, an expert in insurance, microinsurance and reinsurance, supports its clients in the design of unique products, proof of their competitiveness and growth.

Thanks to the powerful MULTIVERSE® platform, DIGITECH designs unique products in terms of functionality and accessibility. MULTIVERSE® reduces the cycle of design and deployment of VIE and NON-VIE products thanks to a unique technology.

The versatility of MULTIVERSE® allows hybridization between products and the intelligent splitting of insurance premiums …

Channels and Management Platforms

Through its MULTIVERSE® platform, DIGITECH not only integrates basic insurance services running the entire life cycle of the underwriter but also unique services such as the design of hybrid digital products and the advanced and real-time visualization of product performance.

The MULTIVERSE® platform covers, in particular, via its CLOUD infrastructure meeting PCI / DSS standards, secure access for:
Web portal
-Subscription to life and non-life insurance products
-Electronic management of insurance policies
-Collection of insurance premiums
-Full multi-level claims management
-Campaign Clients

On the mobile client side, several channels allow policyholders to access products from their phones and to be seated 24/7.
Smart channels by conversational robots
Leveraging its expertise in the field of artificial intelligence, DIGITECH enables its insurer customers to optimize the time and cost of customer management by deploying conversation robots using powerful and scalable algorithms.

Our conversational, multilingual and learner robots deployed on FACEBOOK, WHATSAPP, etc … are fully customizable according to the needs of the insurance company and the target customers. Providing product subscription, payment and customer support services, our robots enable fluid home-machine interaction through text and voice.
USSD and IVR application
Our high-capacity USSD Portal offers a contextual and dynamic menu available on any type of mobile phone for the purchase, subscription, payment and claim reporting anywhere and anytime.

Our IVR (voice) applications complement this unique offering that allows insurance companies to address customer needs with unique efficiency …
Android / iOS Mobile Application
Our Android / iOS mobile applications allow mobile users who own smartphones to benefit from a more enriched customer experience and unique services: claims declaration, reimbursement via mobile money, police management …
Collection of Insurance Premiums
MULTIVERSE® integrates all payment solutions with Mobile Money (MTN Mobile MONEY, ORANGE MONEY ..) and VISA / MASTERCARD card payments.

MULTIVERSE® even includes a group subscription module, allowing you to enroll and collect bonuses for hundreds of users at a time …
Management of the legal transfer to the first franc
HYPERION® is an end-to-end reinsurance solution that takes care of assumed administrative and retrocession needs for all business sectors. It also provides autonomous reinsurance management to Life and Non Life insurers.

HYPERION® offers automation of reinsurance calculations, integrating with all existing policy management systems to provide transparent management of reinsurance to the outside world.